The Royal Bank of Scotland

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If you need our help, choose the option that’s best for you:
- For quick banking questions, send us a private message or post here on our Facebook page.
- Search answers to thousands of commonly asked questions on our website: www.natwest.com/contact
- For more detailed queries about your account, our 24/7 web chat service is completely private and secure: www.rbs.co.uk/webchat

Our House Rules
Our Facebook page is an open forum for everyone. However, we ask you to stick to a few simple rules:
- Please don’t post any personal or confidential information where other people can see it. Use private messages or our web chat service.
- Please don’t use offensive or indecent language.
- Please only comment about your personal banking with us – that’s what we’re experts in.

View the full version of our social media house rules here: www.rbs.co.uk/facebook